Your pet MUST have ALL the up to date vaccinations; including, but not limited to:
The complete annual treatment MUST have been administered at least two weeks prior to your arrival and the vaccination expiry date must be on a day after your collection date.
The Canine Infectious Tracheobronchitis vaccine (Kennel Cough) is NOT mandatory but it is recommended. Please note, it is still possible for your dog to contract Kennel Cough even though it has been vaccinated, this is due to the number of different strains of the virus and that the vaccine only immunises your dog against a very small number of them.
A vaccination or TITRE Certificate must be presented when checking in your pet and if you’ve mislaid your certificate, please contact your vet as soon as possible to obtain a new copy. If proof of vaccines are NOT shown on arrival, we will not accept your pet for boarding and you will also be liable for the full cost of your pets stay.
Puppies are accepted from four months of age, but the complete two stage vaccination must have been administered no less than two weeks prior to the commencement of boarding.
All pets should also have been recently treated for fleas and worms, typically worm treatment should be given every three months and flea treatment given every month (there may variations on this based on the medication used – if in doubt, discuss this with your vet). If it proves necessary to treat your pet for either of these conditions, it will be done at your expense and any associated deep clean / sanitation costs will be chargeable on the collection of your dog.
Illness, Veterinary Release Authorisation and Medical Cover
All pets must be relatively fit, in good condition and have a good temperament. If you dog has a pre-medical condition, any medication required should be supplied in sufficient quantities for the duration of their stay along with written details for administering the medication. Any costs in obtaining a further supply of medication will be the owners responsibility and will be chargeable on the collection of your dog.
We have a no quibble approach to the health and wellbeing of our guests and usually there is no need for veterinary care whilst you are away, but if your dog does require medical attention in your absence, the appropriate authorisation is required to get your dog the care it needs. You are advised to notify your vet that you are using our services and for added peace of mind we urge you to seek clarity regarding their polices about dog boarding and third party care for your dog while you are away. You are responsible for paying all veterinarian fees and any expenses we may incur in getting your dog the medical attention it receives.
Every care and attention will be given to your dog whilst boarding with us, however, all dogs are boarded entirely at their owners risk and we recommend that your dog has the necessary insurance cover.
Full details of our Terms and Conditions of Business can be found here