Overnight Boarding and Daycare Prices / Cancellation Policy

Overnight Boarding

£19 – per night per dog + £12.00 – per night for subsequent family dog members sharing the same kennel – up to a maximum of three dogs per kennel regardless of the size and breed of dog.

During the months of December, January and February there is a 50p winter fuel heating supplement per dog per night as additional / increased heating is provided overnight.

The charge for the entire stay of the booking (minus any deposit payments) is to be paid in full on checkin.

Terms & Supplements of Overnight Boarding

All charges stated are for one night. Pets are charged for the day of their arrival and on the basis of a checkout between 8am to 10am on their scheduled collection day. Collections between 4pm and 6pm on their scheduled checkout date is classed as an additional full day and will incur an additional overnight charge. Dogs arriving after or collected before the booked dates will still be charged the full price of the booked stay.

Overnight Boarding – Deposit Payments & Cancellations
During busy periods of high demand (Easter, Summer, Christmas and Public Holidays) a 25% deposit may be required when making a booking. The balance payment will be due on checkin. We request that all cancellations are be made in writing and with a minimum of 30 days notice of the scheduled checkin date. Where deposit payments of have been paid and a booking has been cancelled giving more than 30 days’ notice, a full refund will be given.

If proof of all current vaccinations (new customers / or expired certificate from existing customers) is not shown on arrival, we are not able to accept your dog for boarding and your deposit will not be refunded and you are liable to pay the full cost of your dogs stay.

Doggie Daycare

£13 – per dog up to a maximum of three dogs from the same pack family sharing the same kennel, regardless of the size and breed of dog. There is no multi dog / family discount for daycare boarding.

All charges are per day for a checkin between 8.00am and 10.00am and a checkout between 4.00pm and 6.00pm the same day – Monday to Saturday. There is no daycare service on a Sunday.

Terms & Supplements of Daycare Boarding

There is an additional charge of £5.00 per dog for late collections out of these hours and only by prior arrangement up to 7.00pm. No collections are permitted after 7.00pm and pets not collected by this time will be charged a nightly rate plus an additional £20 surcharge.

Daycare Payments & Cancellations
We appreciate that by its very nature, doggie daycare needs can change at the last minute resulting in your dog no longer needing to be boarded. In this event, we request that all cancellations are made in writing, giving as much advance notice as possible so we can re-allocate the booked / reserved kennel space. Cancellations made within 24 hours of the scheduled daycare arrival date (regardless of reason) will incur a £6.50 charge that will be added to your next bill. No shows will also incur a £6.50 charge that will be added to your next booking / bill.

The charge for your dogs daycare is to be paid in full on checkout, however, for regular customers (a minimum of two daycare bookings per week / per month), weekly payment / direct debits / BACS transfer plans MAY be arranged (subject to approval).

If proof of current vaccinations (new customers / or expired certificate from existing customers) is not shown on arrival, we are not able to accept your dog for boarding and you are liable for the full daycare fee.

During busy periods of high demand (Easter, Summer, Christmas and Public Holidays) there may be a restriction of daycare availability and customers will be given as much advance notice of this as possible should we be unable to accommodate your dog.

Please read our Terms and Conditions of Business carefully, by completing and returning the Customer Registration Form your participation constitutes acceptance of this agreement.
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Personal loving care when you're not there

Philip Bown License Holder
East Riding Boarding Kennel License No. Number AA 4248038

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West View, Long Lane
Beverley
HU17 0RN

Call: 07711 861937